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Until this year, they have completely lost my trust and respect Last one is still pending (13 days) and I have made 3 more (28th and 29th) which is again very late (VIP status). They have made many excuses – mostly that they have to check gameplay history etc. which has been done , they processed 3/4 of those so they had to check,. I have played several times at this casino over the course of around half a year. I do not accumulated the free spins and played all at once. I played one set of free spins and then did another deposit and played the new one, and did the same on all other occasions.